About us

FINSIA recognises the current challenges facing the financial services sector, the appetite for change and the need for a professional industry body to help restore pride and trust in the financial services community by raising standards of professionalism.  

FINSIA is the right vehicle to drive change. 

This is a great opportunity to be a part of this change and the change starts with you.

Which membership is right for you? JOIN NOW

Refund policy

Membership refunds

Membership fees will not be refunded by FINSIA except under the following circumstances:

  • Where an application for membership is declined by FINSIA; and

  • Where exceptional circumstances prevent a member from continuing their membership (written applications will be assessed on a case-by-case basis).

Professional development and event refunds

Our event refund policy comprises of four clauses:

  • FINSIA reserves the right to alter the event, program or presenter(s) without further notice, however the event or program is intended to run as advertised. FINSIA reserves the right to cancel this activity due to insufficient numbers; registrants will be notified if this occurs and payment refunded in full.
  • Individual cancellations must be advised in writing and received by FINSIA before 5pm, 3 working days prior to the start of the event.
  • Group Cancelations must be advised in writing by 5pm, 5 working days prior to the start of the event. These cancellations will be refunded in full. Refunds will not be granted if a registrant fails to attend an event or cancels less than the required working days before the activity. Substitutions may be made at any time subject to the applicable registration rate where an additional payment may apply.
  • Registrations must be accompanied by full payment. Registrants will be liable for payment in the event of non-attendance unless cancellation or request for transfer is made.
  • Refunds will be processed within 10 working days of cancellation via the same method used for payment.