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Culture & Conduct is at the core of what we do

Expectations of individual accountability and ethical behaviour are at the forefront of FINSIA’s long-term professionalisation strategy to drive customer trust and pride in the industry.

Giving employees the opportunities and tools to improve their knowledge and understanding of banking and financial services is the first step to ensuring customers are put first.

Achieving the highest standards of conduct and competence demonstrates your commitment to the industry and your community.

Promoting Professionalism

This is a great opportunity to be part of this change and the change starts with you.

Your contribution in raising standards of conduct and competence is key to ensuring financial services is recognised as a professional industry, with widespread trust throughout society.

Raising Standards

FINSIA recognises the current and evolving challenges facing the financial services sector.

Core standards that focus on ability and behaviour will help financial services face ongoing challenges.

Coming Soon

FINSIA Standards

Professionalism in Banking & Professional Ethics Certificate

Following industry-wide consultation, FINSIA is launching a framework of professional standards focused on ethical behaviour and competency. They are Professionalism in Banking - to address a minimum level of competency for those working in the banking industry - and the Professional Ethics Certificate - to address conduct requirements.

Ethics Education and Training for Professional Bankers

Developing international ethical and professional standards for the education of professional bankers

FINSIA is a member of the Global Banking Education Standards Board (GBEStB). The GBESt is a voluntary, industry led initiative established by 25 banking institutes. It aims to develop clear, internationally agreed standards for the education of those in the banking industry.

The standards developed by the GBEStB will guide the development of banking education programmes delivered by banking institutes, and others, providing the foundation for high-quality and consistent education of bankers. This should, ultimately, enhance and sustain global standards of ethics and professionalism in banking worldwide, contributing to financial stability, and facilitate the international mobility of professional bankers.

Global Banking Education Standards Board (GBEStB)
Learn more about GBEStB

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