Welcome to the first edition of The Standard 2019. With the end of the summer holidays and the prompt arrival of the Final Report into the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, it’s back to business a usual at FINSIA - striving for higher standards of professionalism.
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Commentators have written thousands of words analysing the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.
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AFCA chief David Locke spoke to FINSIA about the work of the newly formed dispute resolution service for consumers and small businesses which is handling close to 200 complaints a day.
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