Course Overview
This microlearning course explores processes involved with having a difficult conversation and how you can overcome any issues you might encounter in the workplace.
Who is this for?
This course is suitable for professionals in a range of roles and industries. It has been designed for those wanting to gain an understanding of what to do before, during and after having a difficult conversation.
What do I get when I finish the course?
You’ll be eligible for a digital badge, issued by FINSIA and Credly. This badge can be shared across your online platforms.
For further details, click here.
What you will learn
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The processes to help you have a difficult conversation
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What to do before, during, and after having a difficult conversation
Course Structure
The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.
