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Microlearning

6 Habits of Effective Leaders

Learn the six habits of effective leaders, identify your leadership weaknesses and develop strategies to overcome them. Deep dive into communication techniques that will help you inspire and empower your team.
Price
Member AUD$22.00 | NZD$26.00
Non-Member AUD$27.50 | NZD$34.50
Microlearning

Overcoming Resistance and Objections

Build your knowledge and understanding of objection handling and dealing with resistance.
Price
Member AUD$88.00 | NZD$103.50
Non-Member AUD$110.00 | NZD$138.00
Microlearning

Effective Questioning Techniques

Develop your repertoire of questioning techniques to get the most out of your conversations with others.
Price
Member AUD$88.00 | NZD$103.50
Non-Member AUD$110.00 | NZD$138.00
Microlearning

The Ethics of Artificial Intelligence

Develop your understanding of the role of AI and why ethical AI matters in business and the finance industry.
Price
Member AUD$88.00 | NZD$103.50
Non-Member AUD$110.00 | NZD$138.00
Microlearning

Effective Verbal Communication

Understand what makes an effective verbal communicator and how to improve your conversational skills across a range of workplace situations.
Price
Member AUD$44.00 | NZD$51.75
Non-Member AUD$55.00 | NZD$69.00
Microlearning

Maintaining Your Integrity in the Workplace

Having integrity helps you gain trust, foster a positive reputation, produce high-quality work, and achieve long-term professional success. Despite the benefits, preserving integrity remains a challenge. Learn why this is, and useful tips to help you maintain your integrity when in the workplace.
Price
Member AUD$22.00 | NZD$28.75
Non-Member AUD$27.50 | NZD$40.25
Microlearning

Ethics in Business and Finance

Develop your understanding of ethical practice in the workplace and the positive influences on business culture that are achieved when ethical decision making is applied effectively throughout an organisation.
Price
Member AUD$88.00 | NZD$103.50
Non-Member AUD$110.00 | NZD$138.00
Microlearning

Practical Approaches to Ethical Decisions

Every day we all face ethical decisions that require us to act in the best interests of our clients, colleagues and stakeholders. But how do we decide which action is right, or best? Making ethical decisions is often influenced by many factors and pressures, including our own perspectives about what’s right and wrong, the perspectives of others, and the need to serve the organisations we work for.
Price
Member AUD$44.00 | NZD$69.00
Non-Member AUD$55.00 | NZD$51.75
Microlearning

Resolving Ethical Dilemmas

Ethical dilemmas are common in the workplace and involve making difficult decisions where there is rarely a clear choice between right and wrong. Develop your understanding of why ethical dilemmas are so challenging, and how to find the best solutions to ethical challenges.
Price
Member AUD$44.00 | NZD$51.75
Non-Member AUD$55.00 | NZD$69.00
Microlearning

Empathy in the Workplace

Empathy is a key communication skill in the workplace for building stronger working relationships and business culture. Learn how to boost your empathy skills, identify the benefits of an empathic culture, and overcome empathy roadblocks in your workplace interactions.
Price
Member AUD$0.00 | NZD$0.00
Non-Member AUD$110.00 | NZD$138.00
Microlearning

Integrity in the Workplace

Integrity is doing the right thing even when no one is watching. Build your understanding of what it means to act with integrity and why this core value associated with having strong moral principles and acting with honesty, is so important in the workplace.
Price
Member AUD$0.00 | NZD$0.00
Non-Member AUD$27.50 | NZD$34.50
Microlearning

Consumer Lending Products and Services

This microlearning course also provides an overview of the characteristics of the products offered to lending customers and how they meet the needs of customers.
Price
Member AUD$88.00
Non-Member AUD$110.00
Microlearning

Understanding complex security

This microlearning course provides an overview of the complexity of lending securities including:   - General security agreements - specific security agreements - the registration of security, including company assets. 
Price
Member AUD$88.00
Non-Member AUD$110.00
Microlearning

Why Banks have Risk Management Frameworks

This microlearning course provides an overview of a bank’s requirement to develop and maintain a risk management framework and associated processes to effectively manage risk. The course explains the commonly used three lines of defence framework utilised by banks and the activities undertaken to meet industry standards and regulatory obligations.
Price
Member AUD$88.00
Non-Member AUD$110.00
Microlearning

The Importance of Risk Culture in Banking

This microlearning course examines what is meant by risk culture and why it matters in bank risk management. The course also focuses on how ethical behaviour complements regulatory and legal requirements to embed a sound risk culture.
Price
Member AUD$66.00
Non-Member AUD$82.50