Microlearning
Effective Verbal Communication
Understand what makes an effective verbal communicator and how to improve your conversational skills across a range of workplace situations.
Price
Member AUD$44.00
| NZD$51.75
Non-Member
AUD$55.00
| NZD$69.00
Microlearning
Maintaining Your Integrity in the Workplace
Having integrity helps you gain trust, foster a positive reputation, produce high-quality work, and achieve long-term professional success. Despite the benefits, preserving integrity remains a challenge. Learn why this is, and useful tips to help you maintain your integrity when in the workplace.
Price
Member AUD$22.00
| NZD$28.75
Non-Member
AUD$27.50
| NZD$40.25
Microlearning
Ethics in Business and Finance
Develop your understanding of ethical practice in the workplace and the positive influences on business culture that are achieved when ethical decision making is applied effectively throughout an organisation.
Price
Member AUD$88.00
| NZD$103.50
Non-Member
AUD$110.00
| NZD$138.00
Microlearning
Practical Approaches to Ethical Decisions
Every day we all face ethical decisions that require us to act in the best interests of our clients, colleagues and stakeholders. But how do we decide which
action is right, or best? Making ethical decisions is often influenced by many factors and pressures, including our own perspectives about what’s right and wrong, the perspectives of others, and the need to serve the organisations we work for.
Price
Member AUD$44.00
| NZD$69.00
Non-Member
AUD$55.00
| NZD$51.75
Microlearning
Resolving Ethical Dilemmas
Ethical dilemmas are common in the workplace and involve making difficult decisions where there is rarely a clear choice between right and wrong. Develop your understanding of why ethical dilemmas are so challenging, and how to find the best solutions to ethical challenges.
Price
Member AUD$44.00
| NZD$51.75
Non-Member
AUD$55.00
| NZD$69.00
Microlearning
Empathy in the Workplace
Empathy is a key communication skill in the workplace for building stronger working relationships and business culture. Learn how to boost your empathy skills, identify the benefits of an empathic culture, and overcome empathy roadblocks in your workplace interactions.
Price
Member AUD$0.00
| NZD$0.00
Non-Member
AUD$110.00
| NZD$138.00
Microlearning
Integrity in the Workplace
Integrity is doing the right thing even when no one is watching. Build your understanding of what it means to act with integrity and why this core value associated with having strong moral principles and acting with honesty, is so important in the workplace.
Price
Member AUD$0.00
| NZD$0.00
Non-Member
AUD$27.50
| NZD$34.50
Microlearning
Consumer Lending Products and Services
This microlearning course also provides an overview of the characteristics of the products offered to lending customers and how they meet the needs of customers.
Price
Member AUD$88.00
Non-Member
AUD$110.00
Microlearning
Understanding complex security
This microlearning course provides an overview of the complexity of lending securities including:
- General security agreements
- specific security agreements
- the registration of security, including company assets.
Price
Member AUD$88.00
Non-Member
AUD$110.00
Microlearning
Why Banks have Risk Management Frameworks
This microlearning course provides an overview of a bank’s requirement to develop and maintain a risk management framework and associated processes to effectively manage risk.
The course explains the commonly used three lines of defence framework utilised by banks and the activities undertaken to meet industry standards and regulatory obligations.
Price
Member AUD$88.00
Non-Member
AUD$110.00
Microlearning
The Importance of Risk Culture in Banking
This microlearning course examines what is meant by risk culture and why it matters in bank risk management. The course also focuses on how ethical behaviour complements regulatory and legal requirements to embed a sound risk culture.
Price
Member AUD$66.00
Non-Member
AUD$82.50
Microlearning
Banking Regulation Overview
This microlearning course provides an outline of the regulatory and legislative framework that supports the banking sector of Australia.
It examines why we need legislation and regulation in banking and the key legal and regulatory requirements that apply.
The course also provides an outline of the role, purpose and functions of Australia’s regulators, the central bank and key international regulatory bodies.
Price
Member AUD$88.00
Non-Member
AUD$110.00
Microlearning
Anti-Money Laundering Essentials
This microlearning course will help you understand and explain the obligations of the AML/CTF legislation within the banking industry. The course examines how illicit funds may be moved through the banking system and describes your reporting obligations relating to Anti-Money Laundering and Counter Terrorism Financing.
Price
Member AUD$88.00
Non-Member
AUD$110.00
Microlearning
Customers Experiencing Vulnerability
This microlearning course will provide practical knowledge to help you identify customers experiencing vulnerability and how you can better support them.
Price
Member AUD$66.00
Non-Member
AUD$82.50
Microlearning
Types of Risk in Banking
This microlearning course examines the key risk types faced by the finance industry including what is meant by strategic, financial and operational risk. The course also provides an overview of the key financial services regulators and how they oversee Australian banks.
Price
Member AUD$88.00
Non-Member
AUD$110.00