Skip to main content

It is the industry’s professional duty to deliver fair, transparent and prudent services that customers can trust. FINSIA's approach is to focus on the individuals in the financial services sector to improve their skills and expertise, standards and ethics and community responsibilty. This model of self-regulation can restore community trust in banks.

Chris Whitehead F FIN
CEO & Managing Director, FINSIA

FINSIA's initial insights into the Royal Commission Interim Report

Chris Whitehead, CEO & Managing Director of FINSIA, shares FINSIA's initial insights into the Royal Commission Interim Report. The industry needs to take a leading role in shaping culture to ensure a better future by:

  • Raising standards of professionalism
  • Abiding by an industry wide code of professional conduct
  • Maintaining high levels of competency by achieving gold standard qualifications in banking
  • Support an independent professional membership body

FINSIA Coverage in the Media

Former AMP executive steps down from Banking Oath's board

Covered in:

Code of conduct would restore trust of consumers

Covered in:

Consumers care more about professional standards than RC findings

Covered in:

Banks discuss new standards council as royal commission heats up again

Covered in:

Royal commission response echoes UK: FINSIA

Covered in:

Banking royal commission day 24: Westpac, Suncorp, FOS

Covered in:

Finance sector moves to rebuild trust

Covered in:

FINSIA launches professional qualification in banking

Covered in: