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Gain a comprehensive understanding of business banking customers together with the key features and principles of the products and services offered by banks to business customers.

In this program you will gain a comprehensive understanding of business banking customers, business lending principles and the processes, attributes and key features of the products and services offered by banks to business customers.

By the end of this course, you will be able to:

  • Describe the Australian business banking environment and the ways in which banks serve business customers.
  • Explain the principles of business lending and describe the business services that banks provide to support key business sectors.
  • Analyse and interpret key financial statements to assess the financial performance of a business.
  • Describe the types, principles and lending margins of security held by banks to support business loans
  • Describe the process of credit assessment and the management of credit risk.
  • Explain how business bankers can build customer advocacy through effective relationship management and helping customers to meet their financial needs and goals.


Course Duration with your enrolment is valid for 12 months


Who is this for?

This program is designed for people that are looking to develop the knowledge and skills to help them build a career in Business Banking.

There are no entry requirements for the Certificate in Business Banking although it would be useful to have an understanding of banking.

Total Program Fee

Member AUD$1,265.00
Non-Member AUD$1,340.00

Internationally recognised

Internationally recognised module for the Chartered Banker qualification.


Online flexibility

All modules delivered online which means you can start anytime and complete it at your own pace in your own time.


Chartered Banker Institute (UK) accredited

The only body in the world able to confer Chartered Banker status.


Made for Australia

Developed for Australian Market by FINSIA in close consultation with senior industry practitioners.

What’s Included

FINSIA Membership

For new members, a 12-month Student Membership is included in the enrolment fee. Being a FINSIA member enables you to build your professional profile through networking events and access relevant content to reinforce your study.

Learning Material

Access the Certificate in Business Banking via eLearning or PDF.

Practice Assessments

Check your learning with knowledge checks and a mock assessment.

Formal Assessment

To successfully complete the Certificate in Business Banking module a 60-question multiple-choice online assessment will require a pass mark of 60%.

Module fee includes one attempt at an assessment. (Assessment resit fee of $165 will apply). 

The learning experience is


Online Learning

Start anytime from any location at your own pace.



Stimulating interactive learning experience with a hands-on approach. 



Access an extensive suite of engaging learning materials.


Industry Led

Developed for the Australian market in consultation with senior industry practitioners. 

What do I get when I finish the course?

A certificate for the Certificate in Business Banking module.
The Certificate in Business Banking also contributes towards the Certified Professional Banker qualification as an elective module.

Ready to start the course?

Make your skills count. Enrol now or contact us for more information.
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