It’s exciting to work with the team at FINSIA that has a real focus on developing new ways of building capability and professionalism within the banking sector. Having a passion to think differently and to focus on what developing people will mean in terms of better customer experience will help restore trust and pride in the sector. That’s why I see such value in the collaboration between FINSIA and the Chartered Banker Institute to develop a suite of qualifications that fit the aspirations of people strategies and also work to build up credits towards Chartered Banker status.
We offer bespoke qualifications designed to meet the professional learning needs of specific groups of people in your organisation.
We provide consultancy services to create tailor-made training programmes that are specifically aligned with your organisation's strategic learning requirements.
Culture & Conduct
FINSIA’s core mission is to embed professionalism in financial services through enhanced, measurable standards of conduct and competence.
Expectations of individual accountability and ethical behaviour are at the forefront of FINSIA’s long-term professionalisation strategy to drive customer trust and pride in the industry.
Giving employees the opportunities and tools to improve their knowledge and understanding of banking and financial services is the first step to ensuring customers are put first.
Achieving the highest standards of conduct and competence demonstrates your commitment to the industry and your community.
Accreditation & Certification
FINSIA understands the quality and importance of internal training at banks from our ongoing work with L&D teams.
We realise learnings can suffer from a lack of recognition outside the organisation - and in some cases even outside a particular department itself.
That’s where FINSIA can help, by offering external validation of the quality and strength of internal development programmes. Our accreditation process and our knowledge of best practice mean we can offer impartial feedback and recommendations to improve and maintain performance and professionalism.
We can also offer a route into our professional qualification pathway, helping reduce costs and the time taken to achieve globally recognised professional qualifications that are recognised with certification from FINSIA and partner organisations.
Continuing Professional Development
At FINSIA we offer you opportunities to develop your expertise through online resources, professional qualifications, events and publications.
Kate McCallum F Fin
In terms of mindset, I think the Chartered Banker is excellent in that it hones your focus on your accountabilities as a banker particularly with respect to customer outcomes, understanding your compliance and regulatory obligations and having ethical frameworks to apply sound judgement.
As Chartered Bankers, I think we are well placed to role model professional standards in the industry amongst those we lead and work with.
FINSIA, its members and staff, have a fabulous history of being leading advocates, thought leaders and drivers of professional standards.
At a time when the financial services industry is facing unprecedented change, with heightened community expectations, a challenging competitive environment and regulatory landscape, building professionalism across our industry and supporting our members to be the best they can is critical.