Participants may be able to apply 1 hour towards meeting their annual continuing professional development obligations. It is the individual's obligation to determine relevance of CPD to their license conditions.
Being a leader in today’s banking industry is not easy, with one of the challenges that executive teams are facing is whether they have the right people. There’s a general sense that something needs to be done, in part, because there is a mismatch between the talent that will be needed, and the talent that exists today.
Perhaps the challenges that have beset organisations could have been better met, if only there was more ‘world class’ talent, from different places and often different industries, or if they were able to upskill existing talent more rapidly.
However, we need not look afar to find talent. The banking workforce of the future sits before us today, waiting to be unshackled – mostly working inside banks already, but also in large part ready to be recruited from the communities that banks serve.
In this webinar partnered with PwC, we will discuss perspectives on building the workforce of the future, including:
What it will take for banks to reskill their employees to drive productivity, innovation and growth
The importance of understanding the needs of customers and how banks are incorporating this into training
The core strengths and personal attributes, plus soft skills versus technical skills that will be required in the banker of the future
Bernadette Bruton, Executive General Manager – Culture, Leadership and Learning, NAB
Bernadette joined NAB Group during lockdown in the UK and has recently made it to Australia. Her portfolio at NAB includes culture, leadership and learning and is delighted to be joining the bank at such an exciting time.
She was previously at Aviva as Global Talent & Organisational Development Director. She was responsible for setting the talent, leadership and organisation effectiveness strategy for the group, and was a key member of the People Leadership Team.
She joined Aviva from global technology specialist Fujitsu. Prior to that she held a number of business and HR roles at BT, Virgin Money, Northern Rock, and Barclays. Although she was at Northern Rock for just two years, it was in the aftermath of the financial crisis securing the company’s recovery and preparation for sale. She crammed 10 years worth of experience into that short time!
Operating at Board and Group Executive level, Bernadette has a track record of developing and leading innovative transformational people strategies across several sectors.
Away from the office Bernadette’s passion is her family. She took a long career break (6 years) to focus on the children and enable her husband to fulfil a dream to set up a school in the African bush. She now spends her time away from work supporting her kids with their passion for theatre and sport.
Joseph Healy, F FIN, Chartered Banker, Co-Chief Executive Officer, Judo
Joseph is a career international banker who has held executive positions at NAB, ANZ, CIBC World Markets, Citibank and Lloyds Bank. His 35 years of banking experience includes roles in risk management, financial control, debt and equity capital markets, private equity, project finance, strategy, and relationship banking
Joseph holds a MSc (Finance), MBA, MSc International Management (China), MA in Contemporary Chinese Studies and MBA (Banking) degrees from University of London, London Business School and University of Nottingham in China. A lifelong learner, Joseph was an Adjunct Professor at University of Queensland Business School (2015-19) and is currently finalising an MSc in Psychology and Neuroscience of Mental Health at Kings College, London.
He is a Fellow of FINSIA, and a Fellow of the Chartered Institute of Bankers.
Joseph has authored three books: ‘Corporate Governance & Shareholder Wealth Creation’ (2003), ‘Chinese Firms Going Global – Can They Succeed? (2018) and ‘Breaking the Banks – What went wrong with Australia’s banking? (2019).
Joseph was a Director of Football Federation Australia (FFA) from 2010-2018 and has five international football caps for Scotland at youth level.
Nicky Wakefield, Partner, PwC
Nicky is a PwC Partner leading SEA Management Consulting with a focus on HR and Finance Transformation.
Nicky is recognised as one of the leading strategic thinkers of complex organisation & people change and is admired by her banking clients as a practical hands on advisor and implementer. She has spent her career focused on the execution of business strategy through helping her clients make it real for their people. With more than 20 years experience in consulting and banking combined Nicky's specialisation is in the organisation and people components of transformation, specifically; organisation design, change management, leadership, culture and HR.
Nicky blends her unique background in Science and the Arts (economics and psychology) to help leaders drive real business outcomes through people & organisation change. She is particularly passionate about the organisation and people component of banking Transformation in HR and Finance.
Chris Whitehead F FIN Chartered Banker, CEO & MD, FINSIA
Chris was appointed FINSIA CEO in September 2016. He has been associated with the Australasian financial services industry for nearly 30 years. Previously, he was CEO of CUA, Australia's largest customer-owned financial institution, Regional Director, Bank of Scotland and CEO, BankWest Retail Bank.
He has extensive experience as a non-executive director including in the payments, wealth management and insurance sectors.
Commencing his career in IT, Chris maintains a keen interest in the ongoing impact of technology on financial services.
Sam Garland, Banking and Capital Markets, Partner, PwC
Sam has focussed on the assessment and audit of internal controls, governance and risk management including financial statement audit.
He has extensive experience in internal and external audit and risk management assessments of Australia’s major banks, international investment banks and mutual banks. This has included supporting clients in co-sourced internal audit arrangements, responding to prudential and consumer regulation assignments and ASIC requests.
In recent times Sam has completed high-profile engagements in Governance, Culture and Accountability (including BEAR) and the area of responsible lending and product governance.
Jim Christodouleas, Banking and Capital Markets Solutions and Capability Leader, PwC
Jim Christodouleas is the Banking Solutions and Capability Development Leader, for PwC Australia's Banking and Capital Markets practice. Based in Melbourne, he specialises in advising financial institutions on corporate strategy, operations, technology and organisation. He has over twenty years' experience as a consultant and banker, having served clients in North America and South America, Europe, Asia and Australia.
He has degrees from Princeton University, where he graduated with Honours and was a University Scholar, and the Massachusetts Institute of Technology, where he received a Ph.D. in Operations Research.
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