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Online, on demand, any time
Retail & Business Banking

PBF Chapter 5: Meeting Customers' Needs

CPD: 1 hours

This webinar is designed for those completing the Professional Banking Fundamentals Qualification. This session looks at meeting customers’ needs.

Our speaker shares the importance of having an understanding of the customer life cycle to better align products and services.


Online, on demand, any time

All FINSIA members can access our webinars-on-demand offerings for free.
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